TERMS OF SERVICE
1. Introduction
These Terms of Service (“Terms”) govern your use of thequietcard.com (the “Site”) and your purchase of products offered through the Site by HabiLink LLC (“The Quiet Card,” “we,” “us,” or “our”). By placing an order on the Site, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not place an order.
2. Orders and Fulfillment
2.1 Products. We sell oracle decks, journals, and related add-ons. All products are sold to buyers within the United States only.
2.2 Fulfillment. Orders are fulfilled by our third-party fulfillment partner. We transmit your name and shipping address to our fulfillment partner for the purpose of fulfilling your order. Shipping times are estimates and are not guaranteed. We will ship your order within the time stated at checkout, or if no time is stated, within 30 days, as required by the FTC’s Mail, Internet, or Telephone Order Merchandise Rule (16 CFR Part 435).
2.3 Shipping Delays. If we are unable to ship your order within the stated time (or within 30 days if no time is stated), we will notify you by email, provide a revised shipping date or advise you that we cannot determine the length of the delay, and offer you the option to cancel your order for a full refund. If you do not consent to the delay, we will cancel your order and issue a full refund within 7 working days. Your bank may take an additional 5–10 business days to post the refund to your account. If a second delay occurs, we will again notify you and obtain your express consent. If you do not consent to the second delay, we will cancel the order and issue a full refund within 7 working days. Your bank may take an additional 5–10 business days to post the refund to your account.
2.4 Pricing and Payment. All prices are stated in US dollars. Payment is processed through Stripe. By placing an order, you authorize us to charge your payment method for the total amount shown at checkout.
3. Address Verification and Correction Fee
3.1 Address Verification. We validate your shipping address using Google’s Address Validation API (a CASS Certified™ service that uses USPS address data) to help ensure your order reaches you. If the service suggests a different standardized address, we display it to you at checkout so you can choose between your entered address and the suggested version. If the service confirms your address without changes, or if it cannot validate your address, or if the service is unavailable, no suggested address will be displayed, and your order will proceed using the address you entered.
3.2 Correction Fee — When It Applies. If you select your entered address rather than a different address suggested by our verification service, and the address you selected is determined to be incorrect or undeliverable by our fulfillment provider, we may charge your payment method a fixed address-correction fee of $35.00. If the actual address-correction fee imposed by our fulfillment provider is less than $35.00, you will be charged only the actual fee and refunded the difference. This charge may be applied within 30 days of shipment.
3.3 Correction Fee — When It Does Not Apply. No address-correction fee will be charged if:
- You selected the address suggested by our verification service (and it was different from your entered address). In this case, you are also eligible for a full refund or free reshipment if your order is not delivered.
- Your entered address and the suggested address were identical or substantively identical (e.g., differed only in formatting, capitalization, or ZIP+4 extension).
- Our verification service could not validate your address and returned no suggested alternative.
- Our verification service was unavailable at the time of checkout.
If our verification service is unavailable at the time of checkout, or if the service is unable to validate your address and returns no suggested alternative, no address-correction fee will be charged for that order. Your order will proceed using the address you entered, and you will not be liable for any address-correction fee even if the address is later determined to be incorrect or undeliverable.
3.4 Card Declined or Expired. If your card is expired or declined when we attempt to charge the address-correction fee, the process depends on the situation:
(a) Shipment returned as undeliverable. If your shipment was returned as undeliverable and you chose reshipment plus the correction fee, we will hold the reshipment for up to 7 days while we attempt to charge the fee. If the charge cannot be completed within that period, we will treat your choice as a refund minus the correction fee instead. The fee will be deducted from the refund, and no further charge will be attempted.
(b) Shipment delivered after carrier address correction. If the carrier corrected your address and delivered the shipment, and our fulfillment provider billed us the correction fee, there is no shipment to hold or cancel. We will email you one payment link for the correction fee and send one reminder. If the fee is not paid, we will not pursue it further.
3.5 Buyer Responsibility. You are responsible for the accuracy of the shipping address you selected. The address-verification service validates addresses for formatting and deliverability but does not guarantee delivery. The service is provided for planning purposes only and may not reflect actual conditions.
3.6 Stripe Payment Authorization. By checking the address-verification checkbox at checkout, you authorize The Quiet Card to charge your payment method for the address-correction fee described above. We use Stripe’s setup_future_usage capability to enable this later off-session charge. Your authorization is limited to the specific fee, trigger condition, and timing described in this section and in the checkout disclosure.
4. Refund and Reshipment
4.1 Non-Delivery — Tier Structure. If your shipment is not delivered, your eligibility for a refund or reshipment depends on which address you selected at checkout:
| Tier | Scenario | Correction Fee | Refund / Reshipment |
|---|---|---|---|
| A | You selected the suggested address (which differed from your entered address) | No fee | Full refund (including shipping) OR free reshipment to a corrected address |
| B | You selected your entered address over a different suggested address | $35.00 (or actual fee if less) | If returned as undeliverable: your choice of (a) refund minus correction fee, or (b) reshipment plus correction fee. If lost in transit: evaluated on a case-by-case basis — if loss is due to carrier error (not address error), no correction fee; full refund or free reshipment. |
| C | Verification service could not validate your address and returned no suggestion | No fee | Same as Tier A: full refund or free reshipment |
| D | Your entered address and suggested address were identical or substantively identical | No fee | Same as Tier A: full refund or free reshipment |
| Outage | Verification service was unavailable at the time of checkout | No fee | Same as Tier A: full refund (including shipping) OR free reshipment to a corrected or new address |
4.2 Relationship Between Correction Fee and Refund. The address-correction fee and your right to a refund for non-delivery are separate. Payment of the correction fee covers the cost of correcting the address with our fulfillment provider. It does not guarantee that the shipment will be delivered to the corrected address. If your shipment is not delivered after the correction fee is charged, you may still be entitled to a refund or reshipment as described in this section.
4.3 Defective or Damaged Goods. If you receive a defective or damaged product, you are entitled to a refund or replacement regardless of the return policy for non-defective goods, as required by the implied warranty of merchantability under the Uniform Commercial Code and California’s Song-Beverly Consumer Warranty Act. Damage or shortage should be reported to us within 7 days of receipt so we can report it to our fulfillment provider within their window, but your right to a refund or replacement for defective goods is not extinguished if you report later.
4.4 Full Refund Policy. For our complete refund and cancellation policy, including return windows and procedures, see our Refund & Cancellation Policy.
5. Intellectual Property
All content on the Site, including text, graphics, logos, and product designs, is the property of HabiLink LLC or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works from any content on the Site without our express written permission.
6. Google Maps Attribution
This application uses Google Maps features and content. Use of Google Maps features and content is subject to the Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy.
7. Disclaimer of Warranties
7.1 Implied Warranties. Under California law (Cal. Civ. Code § 1792), every sale of consumer goods at retail in California carries an implied warranty of merchantability unless disclaimed in the manner prescribed by the Song-Beverly Consumer Warranty Act. We do not disclaim the implied warranty of merchantability for defective goods. If you receive a defective or damaged product, you are entitled to a refund or replacement as described in our Refund & Cancellation Policy §4.
7.2 No Warranties for Non-Defective Goods. Except for the implied warranty of merchantability as to defective goods (which cannot be disclaimed), and except as otherwise required by applicable law, products are sold on an “as is” and “with all faults” basis for purposes of change-of-mind returns. We make no express or implied warranties regarding products that are not defective, including warranties of fitness for a particular purpose. This provision does not affect your right to return products under our Refund & Cancellation Policy.
7.3 Return Policy Controls. Your eligibility to return non-defective products is governed by our Refund & Cancellation Policy, not by this warranty disclaimer. The Refund & Cancellation Policy is conspicuously displayed and available at thequietcard.com/refund-policy.
8. Limitation of Liability
To the maximum extent permitted by law, HabiLink LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Site or your purchase of products. Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the product(s) at issue.
9. Privacy
Our privacy practices are described in our Privacy Policy, which is incorporated into these Terms by reference.
10. Governing Law
These Terms shall be governed by the laws of the State of California, without regard to its conflict-of-law principles. Any dispute arising under these Terms shall be resolved in the courts located in Orange County, California.
11. Changes to These Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on the Site and updating the “Last revised” date at the top. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.
12. Contact
If you have questions about these Terms, please contact us at support@habilink.com.